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CSX’s efforts to streamline its operations have brought complaints from customers about deteriorating service. But the head of the railroad is blaming the problems on resistance to change within the company.

Intermodal service is set for the Port of Wilmington, N.C., with daily CSX service to Charlotte. The first double-stack trains are due to begin operating July 28.

CSX Corp. investors who endorsed a massive pay package to bring railroad wunderkind Hunter Harrison on board as CEO are already seeing the payoff. The question is, at what cost?

Hunter Harrison’s first full quarter at the helm of CSX was successful as profits surged 15% year-over-year.

CSX Corp. has officially agreed to pay $84 million as part of the process to bring Hunter Harrison on board as the CEO, executing an agreement on June 16 that shareholders approved earlier in the month.

Despite some concerns in recent weeks about the health of CSX CEO Hunter Harrison, 72, shareholders overwhelmingly approved a resolution to pay him $84 million to recoup money he forfeited when he left Canadian Pacific Railway in January.

Jacksonville, Fla.-based CSX Corp. finalized the company’s layoffs April 25 with the termination of 200 workers, bringing the complete tally of layoffs to 1,000, which the company originally projected in February.    

Rail freight companies began the earnings season with mixed results as profits rose 1.7% at CSX Corp. but plunged 20% at Canadian Pacific Railway Ltd. in the first quarter compared with the same period a year ago.

The rail freight carriers' earnings season began on a mixed note as profits rose 1.7% at CSX Corp. but plunged 20% at Canadian Pacific Railway in the first quarter compared with the same period in 2016.

Alabama doesn't discriminate against railroads by requiring them to pay a 4% diesel fuel sales tax while their competitors — trucking and barge companies — are exempt, a federal judge ruled this week.