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Responsible Drivers = Satisfied Customers

(Editors鈥 note: We came across this description of what one moving company does to spur its driver/movers to reduce costs and provide better customer service, and thought we鈥檇 share it with you to get your ideas. What do you think about the system of pay and fines described below? We鈥檇 welcome your letters to the editor on this and other topics.) o assure happy customers, Springfield, Mo., mover Tom Hornbuckle is paying his drivers well, but holding them financially accountable for customer service and operational gaffes..

June 25, 2001

Hyundai Offers Help to Bering Dealers

In a press release issued by its U.S. law firm, Hyundai, Motor Co. says it is seeking ways to support dealers and customers affected by the temporary closure of Bering Truck Corp.

June 25, 2001

Executive Briefing - June 25

Fire Damage Closes Bridge on I-80 in N.J.; New Penn, G.I. Trucking Open New Terminals; Highways Receive Attention in Alberta; EPA Holds Hearings on Clean-Air Policy; and more...

June 25, 2001

Trucking Technology Report - June 22

Arsenault Forms Alliance; NTE Goes Live With FreightMatrix Services; @Track Closes Transaction With Minorplanet; and more...

June 22, 2001

Bering Truck Suspends Operations; Blames Hyundai

Commercial truck manufacturer Bering Truck Corp. and Bering Truck Distribution LLC, Front Royal, Va., said June 19 they had suspended operations because Bering鈥檚 major supplier allegedly failed to provide key components and support.

June 22, 2001

Bucking Old Ideas, Some Women Make Inroads In Trucking

Thirty-some years after the women鈥檚 movement opened the doors to many vocations traditionally considered 鈥渕ale,鈥 young women still look askance at driving big rigs for a living.

June 22, 2001

Image of Truckers Is a Major Concern for 'Boss Lady'

When Layne Morrison meets with new clients for Casual Driver, her driver leasing firm, they are usually expecting a man. Morrison says it鈥檚 because of her first name: 鈥淚t鈥檚 unusual and a bit misleading..

June 22, 2001

Even When Terry Brown Hates Trucking, She Loves It

Terry Brown is no stranger to 18-hour days or anything else about the trucking business, for that matter. Now owner of Allied Drivers, a Houston-based driver staffing company, the 22-year veteran driver claims she learned how to count wrench sizes before she learned how to count to 10.

June 22, 2001

Executive Briefing - June 22

Swift Offers 1.2 Million Shares; Labor Finalizes Ergonomics Hearings; House Committee Approves $298 Million for FMSCA; UP Sued Over Operation of Overnite; and more...

June 22, 2001

Trucking Technology Report - June 21

FCC Reports on Cellular Growth; Fleet Management Technology Keeps Transport on Track; Descartes Acquires TranSettlements, Centricity; and more...

June 21, 2001

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