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Amazon customers are suddenly getting refunds for products they purchased and returned as far back as 2018, along with apologies from the retailer after it discovered “unresolved” issues.

Amazon workers at a warehouse in North Carolina overwhelmingly rejected union representation.

Amazon employee organizers in Garner, N.C., won the right to hold an election this week to determine whether workers at the facility will be represented by an upstart union.

Amazon.com Inc. unveiled a new artificial intelligence tool designed to help drivers locate packages in cluttered vans.

Steep discounts and easing inflation will compel U.S. shoppers to spend $240.8 billion online in November and December, up 8.4% from last year’s holidays and the biggest increase since 2021.

Albertsons Cos. was sued by an e-commerce software maker that claims the grocery chain conducted trials with its product for three years only to steal its trade secrets to build its own system.

U.S. shoppers spent $14.2 billion online during Amazon.com Inc.’s 48-hour Prime Day sale, up 11% from a year ago and in line with estimates, according to Adobe Inc.

Amazon’s Prime Day sales rose about 13% in the first six hours of the event compared with the same period last year, according to Momentum Commerce.

Amazon.com Inc.’s Prime subscription service hit a new high of 180 million U.S. shoppers in March, up 8% from a year earlier, according to Consumer Intelligence Research Partners.

E-commerce logistics startup Pandion — which helps retailers like Saks Fifth Avenue compete with Amazon’s delivery — has secured $41.5 million in fresh funds to expand its operation.