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Shopify Advances After Deal With Walmart Expands Reach
Walmart Inc. has partnered with e-commerce giant Shopify Inc. to expand its third-party marketplace site and grab more of the pandemic-fueled surge in online shopping. Shares of the Canadian technology company rose June 15.
The world鈥檚 largest retailer aims to add 1,200 Shopify sellers this year, Walmart executive Jeff Clementz said in an interview. The company鈥檚 marketplace site, which already offers more than 75 million products, grew at a faster pace than Walmart鈥檚 overall web business in the first quarter, and third-party sales are typically more profitable as the sellers pay a fee when a sale is made and often shoulder the delivery costs.
The collaboration is Walmart鈥檚 latest attempt to expand the scale and profitability of its $21.5 billion U.S. e-commerce business, which is gaining ground on market leader Amazon.com Inc. but continues to lose money. In recent years, Walmart has rolled out a fulfillment service for third-party sellers, allowed customers to return marketplace items in its physical stores and jettisoned millions of third-party items that didn鈥檛 meet quality standards.
鈥淭here are many Shopify sellers who were already on Walmart.com, but we have not penetrated their base to the extent possible,鈥 said Clementz, who is vice president of Walmart Marketplace. 鈥淭here鈥檚 a tremendous opportunity.鈥

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Shopify鈥檚 U.S. shares rose as much as 7.6% to $799.02 on June 15 in New York trading. Walmart stock was little changed.
For Shopify, the deal provides its network of millions of merchants access to Walmart鈥檚 customers and follows a May linkup with Facebook Inc. that allowed retailers to import Shopify product catalogs to the social media giant鈥檚 new Shops service.
鈥淔ew companies in the world match the sheer size and scale of Walmart,鈥 said Satish Kanwar, Shopify鈥檚 vice president of product. The deal opens the door for small and medium-sized businesses 鈥渢o access the 120 million customers who visit Walmart.com every month.鈥
The deal is 鈥渁 win-win for both companies,鈥 said Juozas Kaziukenas, founder of Marketplace Pulse, an e-commerce researcher. Still, the partnership diverges from Shopify鈥檚 typical strategy of acting as a platform for brands competing with large retailers, he said.
Founded in 2006, Shopify has become the platform of choice for businesses large and small that are looking to get online cheaply and quickly. Monthly fees start at just $29, which buys a virtual shop and everything that鈥檚 needed to run it, including tools to manage payments, inventory and shipping.
The Ottawa-based company claimed the second-largest share of online retail sales in the U.S. last year, and its meteoric growth has made a billionaire out of German-born founder and Chief Executive Officer Tobi Lutke.

Slow Start
Walmart introduced its marketplace site in August 2009, but progress was glacial at first as the retailer was focused more on its massive brick-and-mortar business and slow to recognize Amazon鈥檚 growing clout. That started to change when Doug McMillon became CEO in 2014, and accelerated when he put Marc Lore in charge of the retailer鈥檚 U.S. e-commerce division after acquiring his online startup, Jet.com, in 2016.
Lore quickly added millions of new third-party items from small vendors who were happy to have an alternative to Amazon鈥檚 dominant site. Later, he took a page out of Amazon鈥檚 playbook by offering shipping services for third-party vendors through Walmart鈥檚 massive logistics network.
鈥淲e need to start playing offense,鈥 Lore said at a February investor conference.
McMillon wants to get even more out of the business, especially after shuttering Jet last month. 鈥淲e don鈥檛 think that we鈥檝e done everything we must do, and should do, to support marketplace sellers in terms of the tools and services that we have available,鈥 he said at the conference, just weeks before virus-related stockpiling sent traffic to Walmart鈥檚 website soaring. First-quarter U.S. online sales rose 74%, more than twice the growth rate that Walmart had previously forecast for the entire year. Walmart has since withdrawn its financial guidance due to the pandemic.
To bring more direction to the marketplace business, Walmart named Jeff Shotts to run it last summer as part of a broader restructuring that sought to better integrate the online business with its physical stores, which often act as e-commerce distribution hubs.
On and Off
Clementz said the two companies had been in talks on and off for years, but discussions heated up over the past six months. A recent pilot test with several Shopify sellers went well, and he foresees eventually having thousands of sellers on Walmart鈥檚 marketplace.
The Shopify partnership shows that 鈥渃ompetition in this important segment of online retail is heating up,鈥 Moody鈥檚 Vice President Charlie O鈥橲hea said. While Amazon remains the 鈥渦nquestioned leader,鈥 Walmart鈥檚 ability to offer space in its massive network of stores is an important advantage and could attract vendors, he said.
There are risks to opening the doors to more and more sellers. Walmart鈥檚 marketplace, along with Amazon鈥檚, has faced criticism over the years for carrying offensive items like Confederate flags. In recent years, Walmart has pulled about 20 million items off the site that didn鈥檛 meet its quality standards.
Though Amazon鈥檚 marketplace is open to virtually anyone who goes through an online registration process, Walmart鈥檚 is invite-only so it can vet sellers. It also uses machine learning and keyword recognition technology to spot suspect sellers.
Walmart ranks No. 4 on the Transport Topics Top 100 list of the largest private carriers in North America.
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