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Shippers are demanding more precise information about the location and status of their shipments, and transportation and logistics providers said they are using multiple load-tracking platforms to collect and share that information.

PALM DESERT, Calif. — Automation isn’t just for trucks. There was plenty of evidence at the Transportation Intermediaries Association Capital Ideas conference and exhibition here that it’s also going to change the way freight is managed by shippers and third-party logistics companies.

Three out of every four shippers plan to route more freight in 2018 than last year, according to the annual State of the North American Supply Chain survey.

Shippers frustrated with CSX Corp. deterring railroad service and extended delays are choosing to move some shipments to trucks to satisfy their urgent transportation needs, according to industry insiders.

AUSTIN, Texas — Improving real-time supply chain visibility remains a top priority in shipper surveys, several executives said during a meeting here at the Transplace Shipper Symposium.

While many in the industry believe this year will be better than 2016, trucking executives are concerned about shippers trying to lock in low rates to get ahead of the curve on the contract market.

NASHVILLE, Tenn. — Shippers remain more data-driven than ever, and that can present opportunities for carriers, a panel of experts said.