XPO Logistics Announces May Launch of Google 91视频, Amazon Echo for Last-Mile Delivery

Amazon Echo
Amazon Echo by Elaine Thompson/AP

Consumers expecting a delivery at their home may soon ask, 鈥淎lexa, when will my new washer and dryer arrive?鈥

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That is the hope of XPO Logistics, which announced beginning in May customers will be able to track deliveries 鈥 from point of sale to home delivery 鈥 using Amazon鈥檚 Alexa and Google Assistant personal assistant technologies. XPO says it is the first warehousing and large delivery company using smart speaker technology so customers can track a package and schedule or reschedule a delivery.

XPO ranks No. 1 on the Transport Topics list of Top 50 logistics companies in North America. Its employees make or manage about 35,000 daily deliveries of heavy or unwieldy goods from companies including The 91视频 Depot, Best Buy and Crate and Barrel, moving such items as large appliances, furniture or big-screen televisions.



鈥淭oday鈥檚 consumers expect access to, and control over, their personal experience within the supply chain,鈥 Chief Operating Officer Troy Cooper said. 鈥淲e鈥檙e adding simple yet powerful tools that use connectivity to strengthen these relationships.鈥